Terms and Conditions

Terms and Conditions for Inner Nest

Effective Date: 01 March 2025

Welcome to Inner Nest (www.innernest.co.uk). By accessing this website and using our services, you agree to the following Terms and Conditions. Please read these carefully. If you do not agree with any part of these terms, you should not use this website or engage with the services provided.

1. Introduction

These Terms and Conditions govern your use of Inner Nest's website and Solution-Focused Hypnotherapy services, which include one-on-one sessions and online hypnotherapy. By using this website and booking services, you agree to comply with these terms.

2. What is Solution-Focused Hypnotherapy (SFH)?

Solution-Focused Hypnotherapy (SFH) is a positive, goal-oriented therapy that combines solution-focused coaching and hypnotherapy. It aims to empower individuals to make lasting changes through relaxation and positive suggestion. SFH focuses on identifying goals and resources and working towards solutions, rather than dwelling on past issues.

• At the start of therapy, we will discuss your goals and what you hope to achieve.

• Progress can vary, and while immediate results are not guaranteed, the goal is to achieve sustainable change through active participation.

3. Website Graphics and Content

Graphics on this Website:
Some of the graphics and images used on the Inner Nest website are not original and are sourced from third-party creators. Where applicable, credit has been provided for these images. We do not claim ownership of these external images unless stated otherwise. If you are a copyright holder and notice any image or graphic that is not properly credited, please contact us via our contact page (www.innernest.co.uk/contact), and we will correct it immediately.

Blog and Content:
The website includes a blog that offers articles, insights, and personal development resources. These posts are intended to provide helpful information and are based on the therapist’s professional knowledge and experience. However, please be aware that the content on the blog should not be considered as professional advice. It is essential to consult with a qualified professional for advice specific to your circumstances.

4. Payment Terms

Payment for sessions is accepted via Bank Transfer (BACS) or Cash.

• Payment is due prior to the session or within 24 hours following the session.

• If paying by BACS, you will receive payment details via text or email.

• If you need to cancel a session, please refer to our Cancellation Policy below.

5. Cancellation Policy

24-Hour Cancellation Policy:
We understand that life can be unpredictable, and sometimes cancellations are unavoidable. We kindly ask for 24 hours’ notice if you need to cancel or reschedule your session.

• If a session is cancelled less than 24 hours before the scheduled time, the full session fee will be charged.

• We will attempt to offer an alternative session time, but this is not guaranteed unless the cancellation fee is paid.

6. Therapist’s Right to Cancel

In rare cases, the therapist may need to cancel a session with minimal notice due to unforeseen emergencies. If this happens, we will always offer an alternative session time.

7. Termination of Therapy

Either you or the therapist may decide to terminate the therapeutic relationship at any time. If you wish to discontinue therapy, please inform the therapist so that we can discuss this and any next steps. If Solution-Focused Hypnotherapy is no longer deemed appropriate, alternative recommendations will be provided.

8. Confidentiality

All information shared during therapy is confidential in accordance with the NCH Code of Ethics, unless there is a risk of harm to yourself or others. In such cases, confidentiality may be broken, but only with the goal of protecting your well-being.

9. Liability

• Indemnity: By proceeding with therapy, you acknowledge and agree that the therapist is not liable for any decisions or outcomes resulting from therapy. You take full responsibility for your participation in the therapy process, understanding that while SFH aims to bring positive changes, no outcome can be guaranteed.

• Liability for Payments: You agree to pay for the sessions in full according to the payment terms outlined above.

10. Professional Liability Insurance

The therapist holds professional liability insurance for the practice of Solution-Focused Hypnotherapy. Details of this insurance are available upon request.

11. Limitations and Exclusions

While Solution-Focused Hypnotherapy can be effective for many, it may not be suitable for everyone. It is important to note:

• SFH is not Problem-Focused: SFH focuses on future solutions rather than delving into past issues.

• SFH emphasizes Positivity: If you are experiencing emotional distress, this may feel challenging.

• Unrealistic Expectations: Immediate results are not guaranteed; progress may vary.

• Practitioner Competency: While the therapist is fully trained, if issues arise that are outside their scope, you will be referred to a qualified professional.

Who May Not Benefit from SFH:

• Those with severe mental health conditions (e.g., schizophrenia, psychosis, severe depression with suicidal thoughts).

• Individuals with unresolved trauma that requires specialized treatment.

• Those wishing to explore past issues in-depth rather than focusing on solutions.

12. Not an Emergency Service

Solution-Focused Hypnotherapy is not an emergency service. If you require urgent medical attention, please contact your GP or other relevant medical professionals. We strongly recommend seeking immediate help if you are experiencing a crisis.

13. Data Protection and Confidentiality

We are committed to protecting your privacy and ensuring that any personal information you share with us is kept secure. All personal data will be stored and processed in accordance with our Privacy Policy and GDPR guidelines. This includes:

• The secure storage of your records.

• Ensuring that your data is only used for the purpose of providing therapy and related communications.

14. Website Usage and Intellectual Property

• You are allowed to use our website for personal, non-commercial purposes only. All intellectual property on the website, including images, text, and design, is the property of Inner Nest and may not be used without permission, unless otherwise stated.

• The content, including blog articles, images, and graphics, may not be reproduced, modified, or distributed for commercial purposes without express permission from Inner Nest.

• If you believe that any content or graphic on the website infringes upon your copyright, please contact us via our contact page (www.innernest.co.uk/contact), and we will address it accordingly.

15. Accuracy and Reliability of Information

The information provided on this website, including blog content and other resources, is intended for general informational purposes only. While we aim to provide accurate and reliable content, we cannot guarantee the completeness, accuracy, or timeliness of the information.

• No Guarantees: The effectiveness of Solution-Focused Hypnotherapy varies from person to person. We do not guarantee specific results from therapy or the information presented on the website.

• Use at Your Own Risk: Any reliance you place on the information on this website is at your own risk. We advise you to consult a qualified professional for specific advice related to your situation.

16. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction], and any disputes will be resolved in the appropriate courts of that jurisdiction.

17. Updates to Terms and Conditions

Inner Nest reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this page periodically to stay informed about the terms that apply to you.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us through our Contact Page.

Acknowledgment

By using the website or booking therapy services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.